Delivery and Shipping Policy

You can request a return when you find your device damaged, Incorrect, Another device, or missing at the time of delivery. You can return your device within 30 days, after which you cannot claim the return policy.

There are a few things that you are supposed to consider before you claim for the return of the device;

• Your returns are subject to the company
• Return for the “change of mind” cannot be accepted.
• The customer will pay the charges for Reshipping.
• You should return a device after the approval of the company. Any returned device will not be accepted without any prior communication with the company staff.

To know further about the return policy read the below content;

Return Method

If you do not have an account at Ronnie Market you can log in to the account with which you purchased that product. There are certain steps that you are supposed to do to claim the return policy.

Log in to Your Account

Click here(Login Link) for quick access to your account.

Once you are done with your login then go to the “My Order” option and have a look at the Products you purchased.

Choose A Device and Return

You should choose the device you ordered from your product catalog. When you find the problem with that product then you are allowed to return it.

Click on that device and then click on return. Make sure you do not claim a warranty policy when your return policy is still active.

Fill in the Details

Fill Up the details that are required. Select the options of the repair, replace, or return option. The accuracy of the information is the compulsory thing otherwise your return claim will be at risk.

Please make sure to upload the four pictures of the tech product before claiming the return policy.

We will get you

Once you are done with the return claim wait for our response. Within 48 hours we will contact you. Return of the product without our communicating with us is unacceptable. First, we will approve your return policy then you should return your products.

Return Conditions

 There are a few parameters that are supposed to be followed before returning the device;

• Make sure to take pictures of the product being refunded and upload them when they are demanded.
• All the accessories, user manuals, and tags along with the invoice should be returned with the products being returned.
• Make sure the product should be undamaged or unharmed before it is returned.
• The return packaging of the product should be original and undamaged. Moreover, there should not be any tags or stickers on the packaging.
• Make sure to use the product’s Return tracking ID to make returning procedure fast and convenient.

Processing Your Return

Above all the things you need to send your details to the Customers Support team of Ronnie Market at (Customer support mail). Along with that, you need to do some things in this process.

• Explain all the issues to the customer support team.
• Upload the Photos of the products while claiming the return policy.
• Wait for our response about the returning product.